No-Refund Policy
​Thank you for shopping with Star VG !
We offer exchanges within the 7 days after purchase. Once this period has expired, no exchanges of any kind will be accepted.
 
Exchange Requirements
To qualify for an exchange, the item must be unused and in the same condition in which you received it, with the original packaging preserved. Please present the receipt or proof of purchase. Kindly note that Star VG does not offer refunds under any circumstances, and exchanges are only permitted for another item of the same value as the purchased garment.

Shipping Liability Policy
Once your order has been processed and you have received a tracking number, Star VG is not responsible for loss, delays, damage, or any other issues related to the transportation of the package.
Additionally, we are not responsible for packages once the shipping carrier has generated proof of delivery or for incorrect addresses provided by the customer. Shipping responsibility lies exclusively with the selected carrier.